In order for an organization to provide excellent products and services, staff needs to perform to the highest of standards – but how will we know when we’re performing well, and how can we identify possible areas for improvement? This is where effective professional feedback comes in. Our module will outline the importance of feedback, and illustrate how to seek, receive and use feedback to improve your workplace performance. We’ll also examine the skills needed to give feedback to others and what we have to do to ensure a constructive and valuable experience.
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